Administrative and Technical Staff Perceptions on Training Opportunities and their Potential Performance at the National University of Rwanda

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Date
2011-09
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Publisher
Kampala International University, College of Economics and Management
Abstract
This study was carried out under the title, “Administrative and Technica’ Staff Perceptions on Training Opportunities and their Potentiali Performance at the Nationali University of Rwanda”. Its purpose was to identify the perceptions of the NUR Administrative and Technical staff on training opportunities and their potential performance at NUR. Four objectives of this research were to identify the profile of the respondents in terms of gender, age, educational level, marital status and length of service at NUR; to determine the extent of the administrative and technical staff perceptions on training opportunities at NUR; to establish the level of potential performance of the administrative and technical staff at NUR, and to determine if there was a significant relationship between the extent of administrative and technical staff perceptions on training opportunities and the level of staff potential performance at NUR. The hypothesis was that there is no significant relationship between the extent of administrative and technical staff perceptions on training opportunities and the level of their potential performance at NUR. The research design of the present study was descriptive and correlational. The research was carried on a population of 182 employees with a sample size of 125 employees. The data were collected through questionnaires. The findings of this study revealed that male respondents outnumbered female respondents, the prevailing class age was 21-30 and their previous working experience was between 5 and 10 years. The study revealed also that the level of perceptions of the staff towards training opportunities and their potential performance was moderate, meaning that the respondents disagreed with some doubt that allocation of training opportunities affects their potential performance. Finally, the study revealed that there is no significant relationship between the extent of perceptions of the staff under study and the level of potential performance, meaning that the Ho was accepted. This opposes Okereke et al (2011) that accessibility of the civil servants to training and manpower development is expected to enhance their job performance and on the contrary (that is, when not accessible), job performance will be retarded. The main recommendation from this study is that NUR Management should carry out a survey to know exactly what influences the staff under this study. Also, as the research was only carried out on administrative and technical staff, further research is recommended on academic staff. vi
Description
A Thesis Presented to the School of Postgraduate Studies and Research Kampala International University Kampala, Uganda in Partial Fulfillment of the Requirements for the Degree Master of Business Administration
Keywords
Technical Staff Perceptions, Training Opportunities, Potential Performance, National University, Rwanda
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